Frequently Asked Questions

HomeFrequently Asked Questions

Get expert answers to all your brick questions before your next project.

Whether you’re planning a new construction project, updating an existing property, or selecting materials for a custom design, choosing the right brick products is an important decision. At Packer Brick Inc., we want to share our expertise with you and provide peace of mind that when you choose us, you’re choosing a knowledgeable, dedicated team. Browse our frequently asked questions to get key insights into our products and services, and please do not hesitate to contact us directly with further questions or concerns.

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How long have you been in business?

We have been serving the Dallas area and supplying building materials since the early 1950s. We are proud to be a third-generation company that brings over 50 years of continuous industry experience to every project.

How do I contact you for a quote or with additional questions?

You can contact us directly by calling our office at (469) 522-9399 or by filling out our online contact form. Our team will respond to your inquiry promptly.

Are estimates free?

Yes, we provide free estimates. This is part of our commitment to helping clients budget and plan accordingly for their projects. You can get a quote by calling us or reaching out via our contact form.

Do you serve residential or commercial customers?
Both! Our inventory is carefully designed to meet the varying needs of both commercial and residential projects with a variety of projects, including new construction, renovations, and remodeling.
What industry credentials does your company have?

We have earned multiple certifications from prominent trade organizations so that we can best serve our customers. Our certifications include Certified Brick Specialists (CBS), the Dallas Builders Association (DBA), and the Brick Industry Association (BIA).

Is there a physical location where I can view materials?

Yes – our 15,000 square-foot warehouse is located at 2700 Oakland Avenue, Garland, TX 75041.

What specific types of brick do you have available?

We offer a diverse selection of brick, including traditional King Brick, Modular Brick, Queen Brick, Antique Brick, and Thin Brick varieties. If you have questions about a specific type or brand, give us a call to discuss your needs.

What brands do you carry?
We partner with some of the top names in the industry to supply our customers with the best possible materials. Some of our most popular options include Red River Brick, CBC Brick, Master Brick, General Shale Brick, and Cherokee Brick.
Do you offer assistance with determining the best brick type or color for a specific project?
Absolutely. You can find helpful tools on our website that outline specific parameters and color patterns, or talk directly with our staff to get their expert recommendations based on your layout and structural needs.
Do you also supply brick accessories or maintenance items?
Yes, we offer essential job-site support materials like brick cleaning supplies to help ensure the finished product looks its best.
Do you offer materials appropriate for thin brick projects?

Yes, we have a great range of lightweight alternatives to traditional brick that are perfect for applications where full-dimension masonry isn’t an ideal option. Our offerings include specialty Thin Brick Siding, Thin Brick Panels, and Thin Brick Veneers.

What standard structural masonry blocks and base elements do you provide?

We can supply core, heavy-duty building components for foundational or structural walls, including a wide selection of Masonry Blocks and Masonry Mortar Mixes.

Do you have specialty materials for fireplaces?
Yes, if you want to construct a custom indoor fireplace, we offer specialized products for optimal performance, appearance, and safety.
How can I determine if thin brick or traditional is best for my project?

That question will generally come down to the building’s existing framing and load capacity. Thin brick panels and veneers are lightweight and easy to install, so they are often considered the best for indoor features or exterior remodels where a heavy concrete footer is not available. We encourage you to contact us or drop by our showroom to discuss your project with our staff and get a professional recommendation for your unique project.

What types of stone products do you carry?

We have a huge selection of premium stone architectural elements, including raw natural stone, natural stone veneers, stone tiles, and thin stone materials.

Can you accommodate unique or custom stone cuts for a custom home?

Yes, this is one of our areas of expertise. We can provide stone and brick solutions for highly stylized custom homes, working directly with you or your builder/contractor to source the exact stone type and profiles that fit your needs and vision.

What are the benefits of using Thin Stone over traditional full-sized blocks?

Traditional stone blocks are extremely heavy and require a structure to have unique supports. With Thin Stone and natural Stone Veneers, you can achieve the same visually stunning results with significantly easier installation and reduced weight restrictions.